The TWEAKS team (also referred to in this Privacy Statement as “we” or “us”) respects your right to privacy and all information shared with us will be treated in line with the Data Protection Act 2018 and the General Data Protection Regulation 2016/679. This Privacy Statement explains why and how we collect and use your personal data. We may update this Privacy Statement from time to time. Your continued use of the website and services after any changes or revisions to this Privacy Statement indicate your agreement with the terms of such revised Privacy Statement.
Who does this Privacy Statement relate to?
This Privacy Statement relates to customers, suppliers, visitors to our website and anyone who interacts with our organisation (as referred to in this Privacy Statement as “you”).
Why do we process your personal data?
We will process personal data when you visit our website and in order to effectively provide the design consultancy services that we offer (referred to in this Privacy Statement as “Services”). We will also evaluate and analyse information collected in relation to the services for statistical purposes. It will not be possible to identify any individual from data collected for statistical purposes. The statistical data will be used to identify trends and tailor our services to customer needs.
What information is processed?
In order to provide the Services, we will process personal information such as your name, email address, home address, telephone number, IP address, purchase history, billing information and information shared by You including photographs, social media posts or other information that we need to deliver the Services. We will also process email communications with you and other third parties for the purposes of delivering our Services.
What legal basis do we rely on to process data?
We will normally process your personal data on the basis of consent. By voluntarily providing us with your personal data, you are consenting to our use of it in accordance with this Privacy Statement. Where consent is used, you have the right to withdraw your consent at any time. We may also process your personal data for the performance of a contract (i.e. to deliver our Services).
Who has access to personal data?
The TWEAKS team members involved in delivering the Services will have access to your personal data for operational reasons. Sometimes, we may also need to share your personal data with third parties external to TWEAKS. For example, we employ third party companies and individuals to facilitate our website, to perform website related services and to assist us in analysing how our website is used. We may also need to share information with our accountants/tax advisors, contractors working with us to deliver the Service or other third parties that help us to deliver the Services.
Third Party Links
Sometimes we will share links to third party websites, these websites will have their own independent privacy notice and you will need to contact those websites for further information. This Privacy Statement applies only to our Services.
How long do we keep your personal data for?
We will not hold your personal data for longer than is necessary for the purposes described in this Privacy Statement, or to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise.
How do we keep your personal data secure?
Your personal data is stored on a secure server hosted by Hosting Ireland and is accessible only by . In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers. The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be entirely secure. However, we will take all reasonable steps to protect your personal data
Your Rights
GDPR gives individuals a number of privacy rights including:
(a) the right of access – allowing you to request a copy of the information we hold about you.
(b) the right to rectification – allowing you to correct information that we hold about you that is inaccurate or incomplete.
(c) right to be forgotten – allowing you, in certain circumstances, to ask for the data we hold to be erased from our records.
(d) right to restriction – allowing you, in certain circumstances, to request that the processing of your personal data is restricted.
(e) right to portability – allowing you, where certain conditions apply, to have the data we hold about you transferred to another organisation.
(f) the right to object – allowing you to object to certain types of processing.
(g) The right to withdraw your consent – where you have consented to the processing of your personal data, you may withdraw your consent at any time.
Who to contact?
If you have any concerns about the way in which we process your personal data or you would like to exercise your rights listed above, you can raise your concern by emailing aoife@teaks.ie. You also have the right to file a complaint with the data protection authority.